Terms of use

Terms and conditions

By accessing, browsing and using our (mobile) website or any of our applications through whatever platform (hereafter collectively referred to as the "website") and/or by completing a reservation, you acknowledge and agree to have read, understood and agreed to the terms and conditions set out below (including the privacy statement).

These pages, the content and infrastructure of these pages, and the online reservation service provided on these pages and through the website are owned, operated and provided by BG Holiday Corp. and are provided for your personal, non-commercial use only, subject to the terms and conditions set out below.

 1. Definitions

BG Holiday Corp., a limited liability company incorporated under the laws of the British Virgin Islands, and having its registered address at Geneva Place, Waterfront Drive, PO Box 3469, Road Town, Tortola, British Virgin Islands.

Our registration number is 649723

"Platform" means the (mobile) website and app on which the Service is made available owned, controlled, managed, maintained and/or hosted by BG Holiday Corp.

"Service" means the online reservation service (including the facilitation of payments) of accommodation (e.g. hotel, apartment)

 2. Scope of our Service

Through the Platform, BG Holiday Corp. provide an online platform through which visitors of the Platform can make payments for reservations of accommodation (e.g. hotel, apartment).

Our Service is made available for personal and non-commercial use only.

 3. Privacy

BG Holiday Corp. respects your privacy.

4. Payment

Visitors of the Platform have the opportunity for reservations to be paid (wholly or partly and as required under their contract)

Payment is safely processed from your credit/debit card or bank account.

Payments are non-refundable

In order to duly complete payment of your reservation, you need to use your correct email address. We are not responsible or liable for (and have no obligation to verify) any wrong or misspelled email address or inaccurate or wrong (mobile) phone number or credit card number.

By completing a payment, you agree to receive an email which we may send you for conformation of payment.

Any claim or complaint against BG Holiday Corp. must be promptly submitted, but in any event within 14 days after the day of payment. Any claim or complaint that is submitted after the 14 days period will be rejected and the claimant shall forfeit its right to any compensation.

5. Guest reviews

The completed guest review may be uploaded on our Platform for the sole purpose of informing (future) customers of your opinion of the service (level) and quality of the hotel or aparthotel, and (wholly or partly) used and placed by BG Holiday Corp. at its sole discretion (e.g. for marketing, promotion or improvement of our service) on our Platform or such social media platforms, newsletters, special promotions, apps or other channels owned, hosted, used or controlled by BG Holiday Corp. and our business partners. We reserve the right to adjust, refuse or remove reviews at our sole discretion. The guest review form should be regarded as a survey and does not include any (further commercial) offers, invitations or incentives whatsoever.

By uploading photos/images onto our system (for instance in addition to a review) you certify, warrant and agree that you own the copyright to the photos/images and that you agree that BG Holiday Corp. may use the uploaded photos/images on its (mobile) website and app, and in (online/offline) promotional materials and publications and as BG Holiday Corp. at its discretion sees fit. You are granting BG Holiday Corp. a non-exclusive, worldwide, irrevocable, unconditional, perpetual right and license to use, reproduce, display, have reproduced, distribute, sublicense, communicate and make available the photos/images as BG Holiday Corp. at its discretion sees fit. By uploading these photos/images the person uploading the picture(s) accepts full legal and moral responsibility of any and all legal claims that are made by any third parties (including, but not limited to, accommodation owners) due to BG Holiday Corp. publishing and using these photos/images. BG Holiday Corp. does not own or endorse the photos/images that are uploaded. The truthfulness, validity and right to use of all photos/images is assumed by the person who uploaded the photo, and is not the responsibility of BG Holiday Corp. BG Holiday Corp. disclaims all responsibility and liability for the pictures posted. The person who uploaded the photo warrants that the photos/images shall not contain any viruses, Trojan horses or infected files and shall not contain any pornographic, illegal, obscene, insulting, objectionable or inappropriate material and does not infringe any third party (intellectual property right, copyright or privacy) rights. Any photo/image that does not meet the aforesaid criteria will not be posted and/or can be removed/deleted by BG Holiday Corp. at any time and without prior notice.

6. Intellectual property rights

Unless stated otherwise, the software required for our services or available at or used by our Platform and the intellectual property rights (including the copyrights) of the contents and information of and material on our Platform are owned by BG Holiday Corp.

7. Miscellaneous

To the extent permitted by law, these terms and conditions and the provision of our services shall be governed by and construed in accordance with British Virgin Islands law and any dispute arising out of these general terms and conditions and our services shall exclusively be submitted to the competent courts of the British Virgin Islands.

The original English version of these terms and conditions may have been translated into other languages. The translated version is a courtesy and office translation only and you cannot derive any rights from the translated version. In the event of a dispute about the contents or interpretation of these terms and conditions or inconsistency or discrepancy between the English version and any other language version of these terms and conditions, the English language version to the extent permitted by law shall apply, prevail and be conclusive. The English version is available on our Platform (by selecting the English language) or shall be sent to you upon your written request.

If any provision of these terms and conditions is or becomes invalid, unenforceable or non-binding, you shall remain bound by all other provisions hereof. In such event, such invalid provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and you will at least agree to accept a similar effect as the invalid, unenforceable or non-binding provision, given the contents and purpose of these terms and conditions.